As part of selling high speed digital printing equipment, Inca recognises that this needs to be matched by a support service that is customer focused, responsive and reliable. Digital print is becoming a more mainstream part of the production process and as such, the equipment needs a support programme that matches this business need.
Whilst the needs of customers with different shift patterns and different machine performance vary, Inca has a team of engineers dedicated to meet your support needs. Wherever Inca equipment is sold, the local agent is trained at the Inca facility to be able to offer you front line support on your equipment, whether it is engineering, colour management, software or control faults.
The Inca team in the UK offers direct support in most of Europe. We have an Inca team in Chicago to support America and also provide factory backup to distributors in other regions.